Discuss with your classmates what manners and courtesies you expect as a customer when you make a call to a company customer service call center.Look at the pictures in your text on page 121. Pick two pictures and discuss whether your perception of those people would affect your customer service you would provide to them if they were to approach you as the concierge at a major hotel. Explain.Second Posting ― Part 2: Self-Assessment — What skills do I have?Do a self-assessment using the CSR Skills checklist.What skills do you currently have and which do you need further help with (generally known in training as a skills or needs assessment)Here is a list of just some of the skills generally expected of CSRs:● Communication skills● Anger management skills● Networking skills● Negotiation skills● Relationship skills● Ability to multi-task● Listening skills● Problem-solving skills● Computer skillsShare with your classmates those skills with which you believe you could use some help. If someone were to video you handling a customer service call, what would be their suggestions for improvement? If you are unsure, ask a friend or relative what they think would be the areas for your improvement.What touchpoints according to the customer experience lifecycle, would be the greatest test of those skills and why?How might these skills also prove useful in a job interview? Explain.
Discuss the ethical considerations you included as you executed the plan.
Write a paper on how you are Recognizing the importance of being healthy and sorting out which behaviors are most likely to cause problems or pose great risks can be challenging. You need to evaluate your current health status prior to beginning any changes.
Locate or attempt to explain what Nintendo’s code of ethics is. What is the ethical history of the leadership? Evaluate their commitment to Corporate Social Responsibility
What are the strongest areas of your physical health?
Write a paper on What you think are the three most important virtues present in the Odyssey.
Explain why you feel the selected goals, objectives, and
interventions would be appropriate and beneficial for Jamie and her family.
Which developments and compromises were most significant in shaping the direction of the new nation and why?
Identify what he says this impact is, and then comment on the extent to which you agree with him.
Discuss at least two (2) strategies for identifying and eliminating barriers, prejudices, and processes of intentional and unintentional oppression and discrimination that could be utilized in the examples you select.
What leadership, communication, collaboration, or change management skills did you employ during your interactions to overcome these barriers or change the patient’s, family’s, or group’s thinking about the problem (for example, creating a sense of urgency based on data or policy requirements)?
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